Payments and Refunds
Below we describe the payment requirements, modalities, guarantees, and refund policies applicable to clients of Aba Sayyoh Tour Operator.
Advance PaymentIn order for Aba Sayyoh to successfully implement a tour, an advance payment must be made to us well before the tour is to commence. The funds will be used to prepare the tour as needed: obtain visa documentation, book hotel rooms, purchase local or international air tickets, reserve transportation and guides services, etc.
An invoice is usually sent to the Client by Aba Sayyoh well in advance so that the advance payment can be received by the agency at least one month before the commencement of the tour. After that moment, the booked tour or travel-related services can be cancelled as described on the Cancellations page.
Payment ModalitiesFor the convenience of the Clients, Aba Sayyoh offers several ways to make a payment:
The best suitable payment modality is chosen via negotiations with the Client at the stage of tour preparation.
RefundIf, for whatever reason, a tour or travel service was cancelled by the Client or Aba Sayyoh, the Cancellation procedure comes into force. In this case, the amount of advance payment, in full or in part, must be returned to the Client. The refund amount and modality are discussed via communication with the Client.